Global Services

As service providers and enterprises increasingly adopt IP-based voice and multimedia communications solutions for end customers and employees, they are often challenged to find the expertise to install, maintain, and repair these platforms.  GENBAND has a rich history in providing extensive service-based solutions to help service providers and enterprises grow revenues, serve customers, reduce costs, and improve productivity.

GENBAND’s Global Services organization provides a wide range of services, including FLEX Services that encompass a comprehensive suite of Definition, Deployment & Integration services for GENBAND products and solutions;  Professional Services that include hundreds of NGN, IP Voice, IMS specialists and partners offering technical depth, network breadth and tools to assist customers in all aspects of network modernization; GENBANDCare that provides a comprehensive support strategy for all products, applications and solutions purchased through the company; and GENBAND EDGE that ensures customers have the technical knowledge and skills necessary to achieve service readiness and delivery goals to accelerate time-to-market, manage costs, and get the most out of their GENBAND products and solutions.

Providing the latest in state-of-the-art services and solutions, GENBAND’s NUViA Solution is a comprehensive suite of white-label, cloud-based multimedia applications for service providers and channel partners who can easily brand and take to market differentiated service offerings for enterprise, small and medium business, and consumer market segments.  NUViA is a pay-as-you-go, Software as a Service (SaaS) that consists of a comprehensive suite of Unified Multimedia Communications and Rich Communications Services bundles and service enablement capabilities.