About Us

Over the past five years, GENBAND has achieved 80 percent compound annual growth and today employs more than 2,000 full-time employees serving customers in all parts of the world. With more than 240 million installed IP ports globally, GENBAND enjoys the largest installed next generation networking base in the industry.

GENBAND’s worldwide corporate headquarters are located in the Dallas suburb of Frisco, Texas. In addition to having vast resources in R&D, sales and support spanning more than 50 countries, GENBAND also has Global Centers of Excellence located in five major technology hubs around the world.

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GENBAND was founded in 1999. Under the guidance of focused, aggressive leadership the company has grown from a one product, start-up into a global organization that now enjoys the largest next generation networking base in the industry. Today GENBAND employs over 2,200 full-time professionals and boasts a tier-one global customer base. Strategic partnerships with leading equipment suppliers such as Alcatel-Lucent, NSN and NEC, as well as acquisitions of Tekelec’s IP switching division, NextPoint Networks and most recently Cedar Point Communications, have transformed the company’s product portfolio, customer profile, geographic footprint and financial performance. But the company’s boldest move, the acquisition of Nortel Carrier IP Switching division, not only changed GENBAND, but effectively changed the global telecom landscape. GENBAND became the engine behind many of the largest communications networks in the world. By acquiring Nortel CVAS and immediately integrating its products into its portfolio, GENBAND preserved many years of respected research and development and provided continuity for an enormous installed base, enabling their carrier customers to cost-effectively continue growth and delivery of services to global customer bases.

Major Milestones

• 1999 – Company founded as General Bandwidth
• 2004 – Charlie Vogt named GENBAND President and CEO
• 2006 – General Bandwidth becomes GENBAND
• 2006 – GENBAND Acquires Siemens DCO Business (IP Switching)
• 2007 – GENBAND Acquires TEKELEC Switching Solutions Group (IP Switching)
• 2007 – GENBAND Gateway named Worldwide Market Leader in ports shipped
• 2008 – GENBAND named Market Share Leader in Wireless VoIP Media Gateways
• 2008 – GENBAND Acquires NextPoint Networks (SBC/Security)
• 2009 – GENBAND Acquires Nokia Siemens Networks Product Units (Trunking Media Gateways)
• 2009 – GENBAND Celebrates 10th Anniversary
• 2010 – GENBAND Acquires Nortel Carrier Voice and Applications Solutions (IP Switching)
• 2010 – GENBAND Named #1 Supplier in the Global Service Provider VoIP Market (Softswitches, Media Gateways, Session Border Controllers, Media Servers and Applications)
• 2010 – GENBAND Named Leading Carrier IP Softswitch Supplier in North America, with more than 60% Revenue Share
• 2010 – GENBAND Introduces GENBAND GENiUS Platform
• 2011 – GENBAND Acquires Cedar Point Communications (IP Switching)

GENBAND is recognized globally as the leading supplier in the service provider VoIP market and the engine behind many of the largest communications networks in the world. This position of global IP leadership was earned through aggressive organic growth, unique partnering strategies and bold acquisitions. Equipped with the most comprehensive, standards-based IP switching portfolio in the world, GENBAND enjoys a global customer base that includes 80 of the world’s top 100 telecommunications operators. Over the past five years, GENBAND has achieved 80 percent compound annual revenue growth and today employs more than 2,200 full-time employees serving more than 600 customers in all parts of the world. With more than 240 million installed IP ports globally, GENBAND enjoys the largest installed next generation networking base in the industry.

2010 Market Share Leadership

• According to Synergy Research Group, GENBAND is the number one infrastructure supplier in the global service provider IP voice market (includes Softswitches, Media Gateways, Session Border Controllers, Media Servers and Application Servers)
• According to Infonetics Research, GENBAND is the market leader in Media Gateways
• According to research from Dell’Oro Group, GENBAND is market leader in Softswitches

As the number one market share leader in fixed-line switching and media gateways, GENBAND has sustained this market position for more than seven years through a comprehensive IP infrastructure portfolio that delivers rich solutions to address transport, control and application layers of the network.

Global Presence

GENBAND’s worldwide corporate headquarters is located in the Dallas suburb of Frisco, Texas. In addition to having operations in 50 countries, GENBAND also has six Global Centers of Excellence located in major technology hubs around the world.

WORLDWIDE CORPORATE HEADQUARTERS
Frisco, Texas
2801 Network Blvd.
Frisco, TX 75034 USA
office: +1.972.521.5800
toll free: 866 GENBAND

GLOBAL CENTERS OF EXCELLENCE
Plano, Texas
3605 Plano Parkway
Plano, Texas 75074

Beijing, China
N. 6, Wanjing Dong Lu
Chao Yang District
Beijing, China 100102
86-10-6510-8000

Billerica, MA
3 Federal Street
Billerica, MA 01821

Ottawa, Ontario
3500 Carling Avenue
Ottawa, Ontario
Canada K2H 8E9

Research Triangle Park, North Carolina
4001 E. Chapel Hill
Research Triangle Park, NC 27709

Shanghai, China
#8 299 Bisheng Road
Zhangjiang Hightech Park
Shanghai, China 201204

COMPANY CULTURE
We have worked hard at GENBAND to build a company culture that is relentlessly customer focused and one that tirelessly concentrates on IP innovation. Our DNA has been built upon a thriving entrepreneurial and winning spirit that is decisive and innovative. We strive for greatness and achieve market leading results because we have a vision, passion and the desire to succeed.

• Customer Focused – We put customers first and build around their challenges and business direction
• Entrepreneurial – We value leadership and are willing to take calculated risks
• Innovative – We believe that free-flowing ideas create award-winning solutions
• Competitive – We are aggressive and competitive; and expect to win always
• Brand – We value our brand as it represents our people, products, quality, performance and culture
• Empowerment – We believe in giving our employees and management responsibility
• Accountable – We believe in ownership and results
• Decisive – We believe in making decisions, dealing with the best information available
• Fair – We believe in treating everyone with respect and dignity
• Humble – We do not boast, we learn from our mistakes and we are proud of our results
• Inclusive – We believe in clear, open and honest communications at all levels
• Simple – We believe in simplicity, substance and form

At GENBAND, our culture is unique, transforming and forward looking. That’s the Spirit of GENBAND.