Session-based VoIP and rich media services such as video can place significant demands on the network. To ensure consistent, reliable service delivery, service providers need tools that can proactively enable and monitor service level agreements (SLAs), provide QoS metrics, and enforce subscriber and network policies. In addition, service providers that exchange VoIP and multimedia traffic with other providers must manage supplier routes and rates to maximize margins and ensure quality.
GENView RSM is an advanced, Real-time Session Manager for GENBAND's family of Session Border Controllers. With GENView RSM, service providers can extract real-time performance metrics based on the analysis of Session Detail Records (SDRs), providing operators with the intelligence to address each session's behavior in the network comprehensively. GENView RSM also includes standard element management functionality for carrier-grade FCAPS capabilities, with robust session data, SNMP, CDR analytics, performance metrics, and reporting tools.