Today’s business interactions are rarely just a point to point voice call; an interaction can start with presence and instant messaging only to escalate to multimedia conferencing, unified communications and collaboration – without a call ever being placed. The GENBAND Application Server is ready with support for industry-standard SIP phones, softphone and clients as well as its own family of unified communications clients. GENCom clients are designed to tightly integrate with the Application Server's services and are available on a wide variety of devices, from traditional desktop computers to the most popular mobile devices. All the softphone clients are designed to be custom branded, enabling personalized unified communications and collaboration.
GENCom Clients allow users to literally carry their office with them everywhere, for true one number service. Outbound calls from the GENCom client reflect the user’s business identity, not the user’s personal cell phone number. Users can configure clients to ring concurrently or sequentially with other endpoints; including a traditional desk phone or other GENCom softphone clients. Calls can be placed or answered from any device and the GENBAND’s Call Grabber service makes it effortless to move live calls between devices.
Client choices include: