Ribbon delivers innovative, value-added sustainable, real-time communications solutions for service providers and enterprises worldwide. The goal within our global business operations is to conserve natural resources and to minimize any negative impact that our activities, products and services may have on the global and local environment.

Ribbon is committed to:

  • Protecting the environment and preventing pollution within our products' lifecycle with responsible product design and by requiring our suppliers to adhere to sustainable practices
  • Fulfilling our compliance obligations by complying with all applicable environmental legislation and other requirements
  • Continually improving our environmental management system to enhance environmental performance

We utilize environmental awareness education and implement administrative controls to assess our compliance obligations, processes and practices, and to identify opportunities for reductions in energy usage, carbon emissions and waste. 

Ribbon takes appropriate measures to meet the following objectives and targets:

  • Reduce and optimize our consumption of natural resources
  • Prevent hazardous/banned substances from entering our products
  • Recycle those materials required for operation in the global marketplace

Ribbon communicates its environmental policy to its employees, person(s) doing work under its control and other stakeholders. The policy is posted within our facilities to ensure it is communicated to employees. 

Contacting Ribbon

Any member of the public can make enquires on the Ribbon Environmental Management System (EMS) or register an Environmental or Health and Safety complaint against Ribbon. You may use the Contact Us portal to get immediate assistance.

EU Environmental Directives Statement of Compliance

Ribbon is committed to the protection of the environment for the benefit of future generations and the continual improvement of environmental management and performance, wherever it conducts business. Accordingly, Ribbon has implemented necessary process changes to comply with the following European Union Environmental Directives:

  • WEEE Directive 2012/19/EU - Waste Electrical and Electronic Equipment Directive;

  • RoHS Directive 2011/65/EU - Restriction on the use of certain Hazardous substances in electrical and electronics equipment as amended by RoHS 3 Directive 2015/863/EU.

  • Batteries Directive 2006/66/EC, amended by 2013/56/EU - Batteries and Accumulators and Waste Batteries and Accumulators Directive.

This statement represents Ribbon’s current understanding of the EU Directives. This current understanding is reviewed as modifications are made to the Directives, subject to EU Commission reviews and interpretation by the courts.

Ribbon complies with the requirements specified in the WEEE, RoHS and Battery Directives for products that are Put on the EU Market. Ribbon continues to collaborate with Suppliers, Contract Manufacturers, Industry Consortiums, and other Supply Chain Partners in order to ensure compliance with the Directives. Ribbon remains dedicated to maintain its reputation in respect of environmental matters and is therefore supportive of the European Union environmental objectives as well as other similar initiatives currently under review in many other countries around the world.

GENBAND / Ribbon Communications WEEE and Batteries Takeback Statement

The European Union Waste Electronic Electric Equipment WEEE Directive 2012/19/EU and Batteries Directive 2006/66/EU amended by 2013/56/EU, stipulates that products containing Electronic Electric Equipment (EEE) and or Batteries are required to be marked with the Crossed-out wheelie bin WEEE Symbol below, which indicates that products may not be disposed of in household waste. 

If you have a GENBAND, Sonus or Ribbon branded Professional Product that is at the end of its life please contact us at 1-877-412-8867 for information on the appropriate disposal.

Separate collection and recycling of end of life EEE products helps to reduce the environmental and human health impacts from e-waste, and contributes to conservation of natural resources by recycling the raw materials embedded within products.

REACH

Ribbon is committed to the protection of the environment for the benefit of future generations and the continual improvement of environmental management and performance, wherever it conducts business, including support of REACH.  REACH is the latest in the family of environmental directives, which makes industry responsible for assessing and managing the risks posed by chemicals and providing appropriate safety information to their users.

Although Ribbon is a producer of articles (as defined by REACH), it produces no articles that release substances during normal operation; therefore, there is no registration requirement at this time.  Where products contain Substances of Very High Concern (SVHC) over 0.1% product weight and or a total exceeding a ton per year of each substance, Ribbon will disclose or report, as appropriate, these substances to product users.

Cables and power cords supplied with Ribbon products may contain >0.1% w/w of the following substances (which are plasticizers):

  • Bis (2-ethyl(hexyl)phthalate) (DEHP) CAS No  117-81-7 
  • Benzyl butyl phthalate (BBP) CAS No  85-68-7
  • Dibutyl phthalate (DBP) CAS No 84-74-2
  • Diisobutyl phthalate (DIBP) CAS No 84-69-5
  • Tris(2-chloroethyl)phosphate (TCEP) CAS No 115-96-8
     

China RoHS

Ribbon is committed to the protection of the environment for the benefit of future generations and the continual improvement of environmental management and performance, wherever it conducts business. Ribbon complies with all relevant legislation in the countries in which it operates.

To comply with China RoHS Legislation, Ribbon labels all products manufactured for Ribbon and sold into China.  Products that exceed the allowable Maximum Concentration Value (MCV) are labeled with the appropriate “Environment Friendly Used Period” or “EFUP” label.  In addition to the EFUP, a “Hazardous Substance Table” (HST) document is made available.  The “Unified Hazardous Substance Table” (UHST) document indicates hazardous substances that may be contained in Ribbon products.  Ribbon products sold into China that do not have an HST document included with the product can reference the UHST document provided here.

Design for Environment (DfE)

As a producer, Ribbon has responsibility to design products and services that address sound environmental design practices with designs that are resource efficient, contain fewer hazardous materials, and anticipate future regulatory requirements.  Design for Environment (DfE) seeks to eliminate potential negative environmental impacts that result from a product or process during its lifecycle.  Good environmental design practice includes

  • Reduced quantity of materials used
  • Reduced power requirements
  • Modular design concepts
  • End-of-life disposal and recyclability of materials
  • Substitution of hazardous substances
  • Reduced power requirements
  • Modular design concepts
  • End-of-life disposal and recyclability of materials
  • Substitution of hazardous substances