Unified Communications

GENBAND Difference

The GENBAND Large Enterprise Solution enables large entities to harmonize their unified communications with massively scalable platforms, which have a proven carrier-grade pedigree for performance and reliability in both enterprise voice and enterprise multimedia services.

The GENBAND product and services portfolio combines to provide an unparalleled end-to-end solution including:

• Rich business voice features, FMC and UC applications
• Legacy network transformation capabilities and service provider interconnect
• Security, mediation and SLA management
• Flexibility to customize and integrate with IT systems
• Design, deploy and support services

Large enterprises are often a mixture of voice networks created through local agreements and acquisitions. The GENBAND Large Enterprise Solution can provide an opportunity to link these disparate voice networks into a single platform that provides dial plan consistency and least-cost on-network and off-network routing. The same platform can directly offer replacement enterprise voice services as legacy networks are phased out or new sites are introduced.

With a single, scalable, unified communications platform for enterprise voice services, ongoing PBX maintenance routines can be reduced from months to days and new business and communications applications can be delivered universally through a single point of integration.

A centralized communications solution doesn’t have to compromise reliability or resilience. The GENBAND Large Enterprise Solution maintains active calls when its geographically redundant architecture is invoked by a catastrophic outage. Local area survivability and trunk access gateways maintain service in the event of network failure and offer PSTN interconnect for nationwide and multi-national deployments.

Service Provider Benefits

• Pre-integrated product and services solution for seamless integration of enterprise voice and enterprise multimedia services
• Full range of business voice services including call distribution and contact center
• Increased productivity with federated instant messaging, presence, reservation-less multimedia conferencing and web collaboration
• The ability to integrate fixed telephony services with mobile via a single number, dial plan and business group services
• The ability for users to take control of their communications with the Personal Agent and Personal Communicator
• Multi-tiered provisioning for IT, departmental/site administrators and end-users
• Secure, scalable & geographically resilient design
• Hybrid TDM or PBX trunk models to provide deployment and migration flexibility
• Integrate with third party communications applications and IT systems

Resources