Technical Information

Below is a limited collection of technical information that describes GENBAND products at a high level. The complete list of documents is available on Document Center on the GENBAND customer support portal.

Resources available on GENBAND.com/Services/Technical Documents:

  • Product technical documentation roadmaps (PDF)
  • Product descriptions (PDF)
  • Introduction video to explain and share the highlights of the change from IEMS/SPFS to GVM/GENWare in terms of where to find information in the C20 technical documentation suite: 631-00004-01 Technical Documentation for GVM GENWare-based OAM.mp4 (3:27 min video)

On the Document Center (for registered customers) you can find these areas documented under Technical Documentation:

  • Fundamentals (Product Descriptions, user guides, reference information)
  • Planning and Engineering
  • Upgrades
  • Administration
  • Configuration
  • Performance Management
  • Security
  • Account Management
  • Fault Management
  • Solution/IOT

Information delivery formats available on the Document Center include PDF, HTML, videos, and zip files.