GENBAND Awarded Patent for Enterprise Unified Communications Technology - Call Grabber
One-step process enables users to seamlessly transfer active calls between devices without disruption
Frisco, Texas,Feb. 11, 2014 – GENBAND, a leading developer of multimedia and cloud communications solutions, today announced the issuance of U.S. Patent number 8,600,006 for the one-step Unified Communications (UC) call transfer technology employed in GENBAND’s Call Grabber enterprise technology. Deployed within the company’s award-winning SMART OFFICE offerings, Call Grabber improves workforce mobility by enabling seamless, active call transfer between phones, smartphones, tablets and mobile devices in a one-step process that is undetectable to other parties on the call.
“Our Call Grabber technology is just another example of how GENBAND is innovating to make employees more accessible and productive,” said BG Kumar, President of GENBAND’s Multimedia Business Unit. “Mobility is more than just having a mobile device – it is about improving access to communications from anywhere and allowing employees to select the most conducive device for their work environment.”
Kumar added, “Being tied to a specific device during a conversation can be very restricting in today’s fast-paced business world. Call Grabber offers a practical solution to a common problem by providing users with more freedom and flexibility with the ability to easily transition a conversation to the device of their choice.”
The patented technology is activated by clicking on an icon or entering a dial code. The conversation is automatically transferred to the new device without being disrupted or detected by others on the call. Others who monitor presence will see the user as ‘On the Phone’ regardless of whether they are on a mobile, fixed or Voice over Internet Protocol (VoIP) line. Calls can be moved back and forth between multiple devices, multiple times. Call Grabber offers an ideal way to start a call at a desk and take it on the road or conversely move from a battery-deprived mobile device to a high-quality desk phone.
This news follows on the heels of GENBAND’s Generation Enterprise launch, which delivers enterprises secure communications (voice, HD video, collaboration) across multiple devices (tablets, smartphones, desk phones, PCs) and networks (wired and wireless, private and public, TDM and IP). Bolstered by SMART OFFICE 2.0, the industry’s first WebRTC-enabled UC platform, the Generation Enterprise framework provides flexible, software-based deployment options for enterprises, governments and universities, whether on premise, in the cloud, or as a hybrid or hosted solution.
With this latest award, GENBAND now holds more than 240 U.S. patents and has been granted more than 100 patents in other countries. Additionally, GENBAND continues innovating and growing its market-leading portfolio through patent filings, with more than 100 applications currently pending.
For more information on GENBAND’s Call Grabber and SMART OFFICE solutions, visit www.GENBAND.com/solutions/smartexperience/smart-office.
FROM THE CORE TO THE EDGE TO THE EXPERIENCETM, GENBAND is a global leader in smart networking solutions for service providers and enterprises in over 80 countries. The company’s technology improves IP networks by making them more scalable, secure, profitable and efficient. GENBAND’s market-leading technology supports multimedia voice, data and video sessions and fixed-mobile unified communications applications that scale on public and private networks. With a flexible, cloud-ready platform, GENBAND’s IMS, edge and application solutions help its customers compete effectively by increasing revenues, improving profitability, and attracting and retaining customers. To learn more, visit us on the web at www.GENBAND.com.
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