Advanced Services
GENBAND’s Advanced Services portfolio delivers innovative, value-add capabilities designed to extend and enhance GENBAND product and solution capabilities through integration, customization and optimization. GENBAND’s experienced team help’s customers streamline introduction of multi-media services, improve end-to-end network performance, decrease operating costs, and improve customer satisfaction and retention. GENBAND’s provisioning solution administers over 2,500 GENBAND and non-GENBAND switches and helps carriers simplify and automate day to day provisioning and configuration tasks. GENBAND’s testing and ticketing solution covers over 30 million lines, helping customers reduce recovery time, support costs and eliminate unnecessary truck rolls. GENBAND’s Audit and Optimization services help our customers assess their network and switch performance near real time creating a path for proactive planning and optimization. GENBAND’s Revenue Assurance services help carriers reduce costs and increase revenues by ensuring that configuration and billing information are aligned and accurate. GENBAND’s advanced services capability also include customization and re-skinning of soft clients.
Key Portfolio Elements
- Access Care
- Product and Service Provisioning
- Audit and Optimization (Performance, Capacity, Security)
- Revenue Assurance
- Online Performance Portal
- Client Customization
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