C20 Converged Softswitch

There are reasons why the GENBAND C20 is the number one softswitch in the world: It delivers world-class IP capabilities; reduces power and real estate costs; and creates robust opportunities for new revenue and higher profit. With the industry's most complete set of softswitch features and technologies, it's no wonder the GENBAND C20 sits at the heart of today's most successful next-generation IP networks.

The C20 can be deployed to manage communications, perform calls, control IP phones and Voice over IP (VoIP) gateways, deliver SIP-based multimedia service, and to function as the centerpiece of an open, standards-based network. The C20 is a second-generation network carrier-grade combined IP class 4 and class 5 softswitch and SIP multimedia Application Server. It provides advanced voice and multimedia services for business and residential markets in a single platform that meets IMS and IP standards.


Converged and Multimedia Applications

GENBAND has created a platform for convergence success. The C20 is part of a family of IP Multimedia Softswitches that deliver groundbreaking converged and multimedia applications to the global marketplace. The C20 Softswitch from GENBAND delivers a full suite of network configurations including International Gateway, National Long Distance, Class 5 residential and business features, Class 5 Cable (NCS), SIP Class 5 and Multimedia capabilities -- all on a single platform. The C20 also supports multiple access types including Wireline, Cable, Broadband Access and Wireless Broadband.

Carriers can deploy this carrier-grade IP Multimedia Softswitch to deliver a full suite of voice and multimedia services to business and residential customers as part of a converged services offering.


New Revenue Opportunities

The C20 is built for service profitability. The versatile C20 family allows service providers to deliver a comprehensive set of field-proven VoIP services to growing markets around the world. This market-leading communications server delivers a robust suite of applications and mobility options, including Unified Communications, IP Business and Consumer Voice and Multimedia.

Service providers can leverage the GENBAND C20 to tailor customized portfolio offerings to specific end-user segments.

Unified Communications. Unified Communications offers a single, seamless user interface to enterprise communications while simplifying voice, voicemail, e-mail, instant messaging and collaboration applications. In addition to our award winning UC services supported directly from the softswitch, GENBAND’s C20 SIP services are fully integrated into Microsoft and IBM UC solutions.

IP Business Services. IP Business Services provide cost-effective VoIP services for large, medium and small businesses. Mobile workers can access 300+ voice services through an enterprise LAN or the Internet. Services can include basic Centrex voice, enhanced PABX functionalty, advanced multimedia, FMC and full contact and Call Center support.

Consumer Voice and Multimedia. The C20 supports a full range of voice and multimedia services, to enrich the home user's communications experience.  This allows both new and existing service providers to pursue new revenue opportunities while meeting regulatory requirements. Feature-rich, IP-enabled multimedia capabilities include FMC. With MSANS via H.248 and TISPANs latest draft of SIP MSANs protocol, carriers can easily expand their subscriber base and perform class 5 consolidation.


Flexible Market Options

Markets vary and business conditions can change, and the C20 delivers the flexibility needed in today's telecom environment and provides legacy DMS customers with a cost-effective migration path to VoIP. The C20 can also provide a high-performance, small-footprint, future-proof VoIP solution for non-DMS customers or those who do not want to leverage their DMS line bays.

The C20 enables service providers to introduce SIP voice and multimedia features to geographically dispersed markets. It provides the scalability needed to grow a subscriber base in a flexible, targeted say – including small-pocket service areas – while minimizing backhaul costs. The system accommodates existing OSS infrastructures, and offers a comprehensive set of country variants.


Advanced Technologies and Standards

The GENBAND C20 works with open, standards-based protocols and delivers a flexible set of access and trunk media gateway options and a combined Session Border Controller and IP-IP Media Gateway. This flexible approach allows service providers to grow easily, to take full advantage of new innovations, and to accelerate time-to-revenue efforts.

Softswitch Intelligence. Two high-availability call agent processors provide least cost routing, Emergency call handling, Local Number Portability, translations, centralized service delivery and other call control capabilities.

Open Standards. The C20 provides media gateway control through open, industry-standard VoIP protocols. Interworking, standards-based protocols support cost-effective customer premises devices delivering traditional and next-generation telephony services.

Signaling Interface. The C20 can be provisioned with processors providing an SS7 signaling interface for seamless interworking between circuit-switched and packet-based networks and to support advanced telephony and intelligent networking services.

Packetized Audio. An integrated Media Server provides comprehensive packet-based audio features, including announcements, lawful intercepts and end-user recording and customization.

Trunk Gateway Support. Open, standards-based protocols provide interfaces to the public telephone network, allowing the C20 to be seamlessly integrated with trunk gateways for all population densities.

Adaptive Application Engine. The C20 A2 provides SIP voice lines, video conferencing, collaboration, presence, instant messaging, meet-me conferencing and the personal agent, a web portal for end-user customization and other capabilities.

Carrier-Grade Operation. The C20 platforms are available in a Geographical Survivability configuration, providing Softswitch and SIP Application Server node diversity for enhanced reliability.