Natural Evolution Path: Moving Voice to the Cloud and Adopting UCaaS and CPaaS

Disruption is happening all around us in the incredibly fast-moving world of real time communications (RTC).

Over a decade ago, enterprise IT teams made a strong push to the cloud and succeeded. They lowered costs, enabled innovation, unlocked the value of data analytics and delivered a more secure computing environment than when they were responsible for running all computing on-premise.

Kandy CPaaS: Helping Service Providers participate in a Multi-Billion Dollar Growing Market Opportunity (Part 2 of 2)

In Part 1 of my blog, I provided an overview of why Communications Platforms as a Service (CPaaS) are growing in importance and highlighted the benefits of Ribbon's Kandy CPaaS platform. Now we will take a closer look at why Kandy is the preferred CPaaS for Communications Service Providers (CSPs).

Kandy CPaaS: Helping Service Providers participate in a Multi-Billion Dollar Growing Market Opportunity (Part 1 of 2)

CPaaS and Embedded Communications

CPaaS is one of those industry acronyms that has been tossed around for a few years now, but what is exactly is a CPaaS? Communications Platform as a Service (or CPaaS) enables the integration of voice, video, messaging, chat, presence and collaboration into any app, service, web site or business process via Application Programming Interfaces (APIs) and Software Development Kits (SDKs).

Get in Bed with Embedded Communications by Falling in Love with Your Apps Again

What would your work life be like if you could reach exactly the right person at exactly the right time, and have your questions answered in seconds, not minutes, hours or days?

Work would get done a lot faster, stress levels would decrease substantially, and the speed of doing business would flow instead of ebbing and flowing.

For most of history, communications have been asynchronous, and even synchronized communications has often required people to switch from one application to another.

New Omni Client Technology Will Heat Up Unified Communications

Over the past half-decade we’ve finally started to make some real progress simplifying deployment of Unified Communications (UC) and Collaboration.  First virtualization and now Cloud technologies have abstracted away much of the complexity of UC server deployments.  In the case of the Cloud, the burden has been shifted to third parties that focus on these tools so every organization is not forced to employ UC experts.

Federation for This Generation: The fring Alliance Changes the Messaging Game for Good

Today GENBAND announced it is planning to establish the world’s first neutral exchange making it possible for Communication Service Providers (CSPs) to participate on a massive scale in the fast-growing multimedia messaging industry, by bringing their subscribers a more fun, more intuitive, and more powerful experience than all the “OTT” challengers put together.

Why?